CSM 1 - Customer service Module
The product comes along wit:
- Do It Your Self Installation
- Installed with payslips
- Installation / User Guide
- An English Version of the module
- One time Installation
Always wanted to track your Customers enquiries through Odoo?
What's the hold up?
Odoo CRM module is not handeling Customers enquiries?
Well, we've got you covered, with our state of art Customer Service module, that felexibly works on top of Odoo Sales module
It's that time of the day again.. Recieving customers requests !! Your customers wants to open a case? Do you want to register follow ups for customer cases ? Do you want to suggest actions to be done an assign them to specific department and / or employee? Even if you're way behind, Our state of art Customer Service Module will get your Customers cases records and followups up to speed, increase your effeciency when managing cases and help desk requests and give you peace of mind. Why pull your hair out every day when you can rely on Knowledge Ware and its Customer Service Module? Customer Service Module knows your frustrations, believe me, we do. That's why we are here. Please continue reading to see the product in action..
See Customer Service Module in action
Customer Service Module
- Record Customer cases Specifying its type
- Assign the case to a specific department or employee
- Assignees gets notified
- Define actions to be done by the assignees for each case
- Periodic follow up is generated from different actions to be created
- Periodic actions apears in the assignees calendar
- Any change in case or complain enquires notification will be sent about this change to the followers.
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Customer Service Module minimum operational requirements
- Odoo V.8 , v.9 or v.10 compatible
- Odoo Sales Base module
- Supported Operating systems are; Windows Server or Linux (Ubuntu)